-
What is included in the package:
⇒ Quarterly Maintenance Visits: Inclusive of 2 or 4 Regular Service.
⇒ Troubleshooting Support: Preferred rate for ad-hoc troubleshooting support during contracted period.
⇒ Discounts on Repairs and Parts: Exclusive discounts of up to 10% on any additional parts or major repairs required.
⇒ Performance Reports: Detailed reports after each maintenance visit, outlining the condition of your unit and any recommended actions.
What is the scope of work during servicing:
Regular Servicing (2x or 4x)
⇒ Clean drip tray, clean drain pipe and surface of indoor unit.
⇒ Remove and wash indoor filters, drain pan, blower, front panel, & cover.
⇒ Clean and check indoor evaporator coil.
⇒ Flushing of drainage pipe.
⇒ Check operation of remote controller, thermostat and fan speed.
⇒ Check refrigerant gas and air outlet temperature (When necessary).
⇒ Flushing condensing unit (When necessary).
Contract Terms & Conditions:
⇒ Contract duration is valid for one year from the date of signing, there shall be no extension of deadline.
⇒ Unused servicing session shall be forfeited.
⇒ Indoor / outdoor accessibility height are less than 3 meters.
⇒ Contract is only applicable to residential wall mounted and/or ceiling cassette units.
⇒ Contract is not applicable to centralised cooling units, VRV system, or chiller Systems.
⇒ Contract is not refundable nor transferable.
⇒ Contract shall be voided should the aircon be replaced during the contract period.
⇒ Servicing & troubleshooting conducted during our operation hours only. Emergency troubleshooting is chargeable.
